At Louis Bayrad, we aim to deliver your orders in a timely and secure manner. Please read our Shipping & Delivery Policy to understand how orders are processed and delivered.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Locations

We currently ship across India. Delivery availability may vary based on your location and courier service coverage.

3. Delivery Timeline

Estimated delivery timelines are as follows:

  • Metro Cities: 3–5 business days
  • Non-Metro / Rural Areas: 5–8 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other factors beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before payment. Any ongoing free shipping offers will be mentioned on the website or during checkout.

5. Order Tracking

Once your order is shipped, tracking details will be shared via SMS or email. You can track your shipment using the provided tracking link.

6. Delivery Attempts

Our courier partners will attempt delivery up to two times. If the delivery is unsuccessful due to incorrect address or unavailability of the recipient, the order may be returned to us.

7. Damaged or Missing Packages

If you receive a damaged package or an incomplete order, please contact us within 24 hours of delivery with clear photos or videos of the package and products. We will investigate and resolve the issue as per our policy.

8. Address Accuracy

Customers are responsible for providing complete and accurate shipping details. Louis Bayrad is not responsible for delivery failures caused by incorrect or incomplete addresses.

9. Delivery Confirmation

An order is considered delivered once it has been marked as delivered by our courier partner. Louis Bayrad is not liable for loss or theft after successful delivery confirmation.

10. Policy Updates

Louis Bayrad reserves the right to modify this Shipping & Delivery Policy at any time. Updates will be posted on this page, and continued use of the website indicates acceptance of the revised policy.

11. Contact Us

For shipping or delivery-related queries, please contact us through the details provided on our website.